Install Guide

Get Help


Forums & Knowledge Base

For users of the free Home Edition of CloudReady, support is available through our online user community.  

Visit the CloudReady forums

Answers to common questions, explanations of known issues, and many tips and tricks for using CloudReady can also be found in our Knowledge Base.

Visit the CloudReady knowledge base

Email (Education & Enterprise Editions only)

Our dedicated support team aims to reply to all email support requests within 5 business hours, on weekdays between 8:00 AM and 6:00 PM US Eastern Standard Time.  For urgent inquiries, please click the blue "Get Help" icon at the bottom right hand corner of this, or any web page:

Get Help small

Email support can be reached at

Phone (Education & Enterprise Editions only)

Phone support is available between 8:30 AM and 6:00 PM US Eastern Standard Time.  

Phone support can be reached at: (855) 979-9199