Install Guide

Critical Requirements

Overview

What you need:

  • 20 minutes for USB installer creation.
  • To create the USB installer: a PC, Mac or Chromebook running the Chrome browser.
  • An 8GB (or greater) USB stick

Check Network

In order to function properly, CloudReady needs to communicate with several Neverware services. Every Neverware service communicates via https traffic on port 443, with the exception of final download of update payloads, which are signed and validated after download.

You can see the current list of required URLs and test your ability to connect to them here or below:



  • Unlike other network services and interactions listed above, CloudReady's update payloads are downloaded via http. This allows caching and peer-to-peer updates to be possible.
  • Starting after v74, CloudReady supports peer-to-peer updates the same way Chromebooks do. P2P can be disabled by blocking multicast DNS (mDNS) on your local managed networks.
  • CloudReady requires the ability to send https traffic to many Google endpoints in addition to the list above. If you are not already successfully using Chromebooks, you may want to reference
     - Google's support articles on preparing your network for Chrome devices 
     - Google's Enterprise Networking for Chrome Devices guide  
     - G Suite's Networking Best Practices for Large Deployments guide.
  • Transparent inline proxies and other SSL filtering can create significant issues with Neverware and Google network interactions. If you use a tool like this, make sure to add the above Neverware URLs and Google's URLs to your SSL hostnames whitelist.
  • Chromebooks and CloudReady devices update every 6 weeks and in some cases may add or change their network dependencies. Neverware will contact customers in the event of a major change, but you can refer to the links and information above for an always up-to-date list of dependencies.


If you're unable to resolve networking issues on CloudReady, contact support

Check Hardware Compatibility

Every computer is different, and many require specific steps to successfully install CloudReady.  

Please check that your computer model is on our Certified Models List before proceeding. Click on the "details" link of any model for specific notes and information about installing and using that device. If your model is not on the list, there is a good chance that it will still work with CloudReady. However, uncertified models may have unstable behavior, and our support team cannot assist you with troubleshooting.