Install Guide

Critical Requirements

Overview

What you need:

  • 20 minutes for USB installer creation.
  • To create the USB installer, a PC, Mac or Chromebook running the Chrome browser.
  • An 8GB (or greater) USB stick

Check Network

In order to function properly, CloudReady needs to communicate with several Neverware services.  

You can see the current list of required URLs and test your ability to connect to them here:


 In some cases, network issues can occur even when the network check above shows all checks as passing. 

Some additional considerations:

  • CloudReady requires the ability to send https-encrypted traffic over port 443 to facilitate licensing, plugin installation and updates, OS updates, and sending error logs. If you're using SSL inspection, you may need to add the URLs referenced at your hostname whitelist along with other Google hostnames
  • Chromebooks and CloudReady devices update every 6 weeks and in some cases may add or change their network dependencies. Double check that you meet the latest requirements listed at https://network.neverware.com if you experience network issues after an update.
  • CloudReady requires access to many Google URLs in addition to Neverware-specific ones. For more info, see Google's documentation on Enterprise Networking for Chrome Devices,  or their guide to G Suite Networking Best Practices for Large Deployments.


If you're unable to resolve networking issues on CloudReady, contact support

Check Hardware Compatibility

Every computer is different, and many require specific steps to successfully install CloudReady.  

Please check that your computer model is on our Certified Models List before proceeding. Click on the "details" link of any model for specific notes and information about installing and using that device. If your model is not on the list, there is a good chance that it will still work with CloudReady. However, uncertified models may have unstable behavior, and our support team cannot assist you with troubleshooting.